Draft for review. This document was written from what the website verifiably does. Charlotte and a qualified attorney must review and approve it before launch. It is not legal advice.
Our commitment
We want this site to work for the people most likely to use it, which includes older adults, people using screen readers and people who cannot use a mouse. We have built it with that in mind and we test it.
What we have done
Specific measures in this build:
- Every page has one main heading and a logical heading order
- All meaningful images carry descriptive alternative text
- Body text contrast measures above 9:1 against the page background, well above the 4.5:1 standard
- Every interactive element meets the 24 by 24 pixel minimum target size, and 44 by 44 on touch devices
- Visible focus outlines on every interactive element
- The site respects the reduced motion setting and stops animation when it is on
- Body text is 16 pixels or larger and the layout works down to a 320 pixel screen without horizontal scrolling
- FAQ accordions use native HTML disclosure elements, so they work with the keyboard without JavaScript
Where we fall short
We would rather name the gaps than claim a standard we have not verified:
- This site has not been audited by an independent accessibility specialist, and we do not claim WCAG conformance at any level
- It has not been tested with every screen reader and browser combination
- The mobile navigation is a simple show and hide, and has not been tested with assistive technology
- Some third-party content, such as embedded fonts, is outside our direct control
If something does not work
Tell us and we will fix it, and we will help you get what you needed in the meantime. Email info@charlotteshomecare.com and describe what happened and what you were using.